Help Centre
Frequently
Asked Questions.
Everything you need to know about working with Expozé Nigeria. Can't find your answer? Contact us directly.
Our Services
We offer a comprehensive suite of digital marketing services including Social Media Marketing & Management, SEO & Organic Growth, Paid Digital Advertising (Google, Meta, TikTok), Content Creation & PR, Influencer & UGC Marketing, Growth Hacking, Website Creation & Management, Media Buying, and Brand Strategy. We also co-organise the Lagos Digital Summit.
Yes. Our social media management service includes content strategy, creation, scheduling, community management, and monthly performance reporting. We manage accounts on Instagram, Facebook, X (Twitter), LinkedIn, TikTok, and YouTube.
Yes. We design and develop business websites, landing pages, and e-commerce stores — and can manage ongoing updates, SEO, and technical maintenance. We build on WordPress, Webflow, and custom HTML/CSS stacks.
Yes. We have an established network of Nigerian and African influencers across lifestyle, tech, fashion, food, and finance niches. We handle influencer identification, negotiation, briefing, content review, and performance tracking.
Pricing & Contracts
Our pricing is customised to each client's needs, goals, and scope. We offer both monthly retainer packages and project-based fees. Contact us for a free consultation and tailored proposal.
For retainer services (social media, SEO, content), we recommend a minimum 3-month commitment for meaningful results. Project-based work (e.g., campaign execution, website build) has no minimum duration.
No. Our management and strategy fees are separate from ad spend. Media budgets are paid directly to the ad platforms (Meta, Google, etc.) by the client. We advise on optimal ad budget allocation based on your goals.
Yes. As required by Nigerian law, 7.5% VAT applies to all service fees. Withholding Tax (WHT) deductions will be accommodated on presentation of the corresponding WHT credit note.
How We Work
After signing, we run a 1-week discovery sprint: brand audit, competitor analysis, audience profiling, and goal alignment. We then deliver a 90-day strategy deck for your approval before execution begins. You'll have a dedicated account manager as your main point of contact throughout.
Retainer clients receive weekly check-in updates and a formal monthly performance report. We're also reachable via email and your preferred communication channel (WhatsApp, Slack, etc.) for day-to-day coordination.
Yes — all content is submitted to you for approval before publication. We use a content calendar system that allows you to review and approve posts, provide feedback, and request revisions. Nothing goes live without your sign-off.
Results & Reporting
We do not guarantee specific outcomes such as follower counts or revenue targets — digital marketing results are influenced by many variables outside our control, including algorithm changes and market conditions. We do guarantee commitment, transparency, professional execution, and honest reporting at every stage.
Monthly reports cover reach and impressions, engagement rates, follower growth, website traffic, lead generation metrics, ad spend and ROAS (where applicable), key wins and learnings, and the strategy for the next month.
Africa Focus
Yes. We work with clients across Africa including Ghana, Kenya, South Africa, and beyond. We also support African diaspora businesses in the UK, US, and Canada targeting African audiences.
We understand African markets, audiences, and cultural nuances in ways a generic global agency cannot. We know what resonates in Lagos, Accra, Nairobi, and Johannesburg. We build campaigns that speak authentically to African consumers — because that's our lived experience.
Legal & Privacy
Yes. We comply fully with the Nigeria Data Protection Act (NDPA) 2023 and GDPR where applicable. We do not sell or share your data with third parties for their own marketing. See our Privacy Policy for full details.
Upon full payment, all bespoke creative work becomes your property. Expozé retains rights to underlying methodologies and frameworks. We also retain the right to reference your brand in our portfolio unless you request otherwise in writing. See our Terms & Conditions.